FAQs

FAQs

General

  • Yes, Whitby Holiday Park is a dog-friendly holiday park in North Yorkshire.

  • Contact Reception during office hours (8:30-5:30) on 01947 602664 and we will report it to the maintenance team or the emergency number on our Reception door

  • We have an emergency contact number, however though if needed please contact emergency services first.

  • Yes, you can extend your holiday at Whitby Holiday Park mid-stay, however, it is subject to availability.

  • No, we don’t allow any drones to be used on park in order to protect our guests' privacy whilst staying at Whitby Holiday Park.

  • Yes, some examples are: Flames pizzas (07548773483), Passage to India (01947 606500) or Whitby Wok (01947 501344) and they deliver to the Reception area so you will need to meet them there

  • Yes, you can place a supermarket food delivery order however you will need to meet them in the Reception area.

  • Yes you can smoke/vape outside at Whitby Holiday Park - so long as it is well away from any gas bottles or flammable materials. Please do not smoke in your accommodation or in any facilities.

  • Yes, our accommodation's parking spaces will accommodate for a motorbike.

  • You can book a holiday at Whitby Holiday Park either online, or by calling us on 01947 602664

  • Yes, we do offer short breaks at Whitby Holiday Park - which provide the perfect opportunity for those long for a shot break, or even a long weekend in Whitby. Short breaks are subject to seasonal availability.

  • Whitby Holiday Park has a range of accommodation available for those wishing to enjoy a holiday in Whitby. Our accommodation is ideally suited for couples and families - we have Platinum and/or Pet-Friendly static static caravans, a Glamping Pod and sea view Touring pitches.

  • If you cancel with more than 12 weeks before the holiday , a full refund is available. If you cancel 28 - 84 before your holiday, we will retain the deposit. If you cancel within 15 - 28 days, we will retain 50% of the full amount, 8 - 14 days we retain 75% of the full amount and 7 days or less we retain 100% of the full amount.

  • We don't require travel insurance to stay with us, however we always recommend that guests purchase travel insurance in case of emergencies.

  • You can leave a review for Whitby Holiday Park on Google, Trip advisor or with us in Reception

  • No, we don't currently have an on-site bakery at Whitby Holiday Park.

  • Yes, we have a nautical-themed playground at Whitby Holiday Park. Children are welcome to spend hours of fun playing on this fantastic timber structure - please bear in mind that all children must be watched by a responsible adult at all times.

  • Whitby Holiday Park, Saltwick Bay, Whitby, North Yorkshire, YO22 4JX

  • Yes, children are welcome to use bikes and scooters at Whitby Holiday Park. However, we strongly advise that children must keep away from the road as vehicles are always travelling through the park.

  • Low/no noise between 10pm - 8am

  • Whitby Holiday Park's opening season is 1st March - 14th January

  • Yes, Whitby Holiday Park is a family-friendly holiday park in North Yorkshire. We have a range of accommodation types to accommodate families as well as dedicated facilities for children, such as our children's playground.

  • Yes, we do permit all animals so long as they are kept under control on park (with leads, etc).

  • No, unfortunately we don't have a dedicated off lead walk for dogs at Whitby Holiday Park. However, our private beach Saltwick bay is dog-friendly.

  • Yes, we do charge a fee for each dog staying on-site. The fee is £3 per dog per night (expect from assistance/guide dogs which gain free entry).

  • Dogs are allowed everywhere apart from the toilet and shower facilities (except for guide dogs in the wheelchair friendly facilities)

  • Yes, the reception and shop does stock a small selection of dog food.

  • Please report lost property to reception, similarly if you have found any lost property please physically hand it to a member of staff in reception.

  • Via the A171 and then take a turning opposite Trailways bike hire to Hawsker. Follow the country road until you see our sign

  • We will just need the surname the booking is under to check you in.

  • You can contact Whitby Holiday Park directly by calling 01947 602664 or by sending us an email via info@whitbyholidaypark.co.uk

  • Yes, you can book for family or friends at Whitby Holiday Park. Please either book with the name of the recipient or let us know that the booking is a gift.

  • Yes, Whitby Holiday Park is open over Christmas and New Year, however reception will be closed on Christmas Day, Boxing day and New Years Day. An contact number will always be available on the reception door in case of emergency

  • Cash, Card (not AMEX/American Express)

  • The full balance for your booking at Whitby Holiday Park is due eight weeks before arrival.