Holiday Home Ownership

Whitby Holiday Park is the perfect place to own a holiday home. Our park benefits from an idyllic location on the North Yorkshire coast with wonderful sea views and easy access to the town and abbey.

We supply a small selection of new and pre-owned holiday homes from leading manufacturers. Here we outline some of the things you should consider when buying a holiday home.

Caravan Purchasing Procedure

We have an experienced team of people whose sole purpose is to ensure that all our guests have an enjoyable holiday experience whenever they are staying in one of our Parks. Buying a Holiday Home from us will be an enjoyable and exciting experience that will be conducted in an open and honest manner so that you and your family can enjoy some fantastic time in one of our great locations, with friends old and new.

With Coastdale Parks – what you see is what you get – nothing hidden – no false promises – just good old fashioned personal service from a family business that really does care about people.

Caravan Holiday Home Maintenance

When you purchase your Holiday Home you will receive a manufacturer’s warranty if new and details of this will be supplied to you as part of the sales procedure.

A used Caravan carries a six-month warranty for any major issues but as a family business, we pride ourselves on our moral obligation to our customers when it comes to ongoing after-sales issues. This means that we will do everything we can to help with any problem you may have and we have a full time and experienced maintenance team on all our Park’s.

We offer various services that enable you to enjoy your time at your second home and this includes carrying out a winter drain down which ensures that you are fully compliant with any requirements from your Insurance Company.

Holiday Home Insurance & Utilities

You are required to have comprehensive insurance cover for your Holiday Home and there are many companies that offer this.

As part of our duty of care, it is a licence condition that there are current gas and electricity certificates in place at all times. The Park has qualified and approved contractors who will carry this out, but we do ensure that every Holiday Home sold by us carries this certification in the first instance. Gas testing has an annual requirement and electricity three-yearly.

Water usage is currently included in the pitch fee but rates are billed separately and each owner will be informed of this charge on an annual basis.

Gas bottles must be purchased from the Park and fitted by our maintenance personnel, as and when required.

Selling Your Caravan Holiday Home

The caravan may be sold in three ways as set out in the licence agreement:

To us, if we decide we wish to make an offer. To a dealer, on payment to us of the disconnection fees.

Privately, on a pitch, within the original licence period and subject to the conditions set out in the licence agreement.

You can upgrade the Caravan at any time and clearly the newer the Caravan then the better the part exchange value. At the end of the licence term, the Caravan will need to be removed from the Site and the Company will assist with the facilitation of this process.

We offer some fantastic upgrade offers at varying times throughout the season and these deals will be advertised both on the individual park and on our website.

Licence Agreements and Pitch Fees

Our Parks operate a tier system for pitch fees and this will be identified on each licence agreement. The maximum number of years allowed on an agreement is twenty years from the date of manufacture for a new Holiday Home and fifteen years for a used model. Each licence may then be extended by an annual review and the relevant conditions are available on each park. All licence agreements commence on the date of final purchase.

The pitch fee year is 1st January to 31st December. Pitch fees are reviewed annually in the middle of September and owners are informed in writing of the new fee. The methodology for increases is set out in the licence agreement and the pitch fee includes water, but rates and electricity usage are billed separately.

Caravan Holiday Home Occupancy

A Holiday Home cannot be used as a permanent residence and proof of residence is required from every purchaser before completion. This will be checked on a regular basis to ensure we comply with our Site Licence which is granted by the relevant local authority.

These conditions and the dates of opening and closing of each Park are clearly set out in each individual Site Licence Agreement. Please note that you do not pay council tax on any Holiday Home in any of our parks.

Caravan Holiday Home Car Parking

There is room for one car adjacent to every pitch and all other vehicles should be parked in the car park if space allows. Mutual understanding and patience will ensure that there are enough spaces for all our owners and guests.

We do not allow commercial or sign written vehicles to be parked anywhere other than on the car park, and then only by arrangement.

Holiday Home Decking

We understand that many owners will wish to add decking to their Holiday Home to enhance the holiday experience. Prior authorisation must be obtained from the Park Manager and the work must be completed by an approved contractor. The position of the Holiday Home, size of a pitch and permissible space will determine the maximum size of decking allowed.

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